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Frequently Asked Questions

Customer Service

Unfortunately not. Zoro is primarily an online business, but you can always contact us at (855) 289‑9676 or askzoro@zoro.com with any questions or concerns.
Zoro does not currently offer print catalogs, but our full selection featuring millions of products from thousands of trusted brands is always available at Zoro.com, along with up-to-date pricing and detailed product information. For updates on new products, discounts, and more, you can also sign up for our email program (and just for signing up, you'll get a coupon to use on your next order).
You can always contact our customer service team at (855) 289‑9676 or by emailing askzoro@zoro.com with any questions or concerns. Our call center is open from Monday to Friday, 6am to 9pm CT, and on Saturdays from 7am to 5pm CT.

If you no longer wish to receive email marketing messages from Zoro, you can unsubscribe in any of three different ways:

  • Follow the unsubscribe instructions at the bottom of each promotional email.
  • Use the Contact Us form at Zoro.com and submit an inquiry with the Unsubscribe category option selected.
  • Call or email us directly at (855) 289‑9676 or askzoro@zoro.com and request to be unsubscribed from our email list.