From floor to ceiling and front to back, Zoro is about you and the supplies you need to run your business. Offering everything you need at everyday low prices, and providing caring customer service are important to us. We exist for our customers.
So while this page is entitled “About Us,” we prefer to think of this portion as “About You.”
Millions of everyday items, plus hard-to-find ones, too!
Everyday savings, plus special offers just for you.
On orders of $50 or more.
Customer service from people who care, based in the U.S.
If you're not satisfied, just call us and we'll make it right.
Zoro launched on May 12, 2011. In those early days, Zoro had 20 employees who worked out of a warehouse. Our customers could select from 180,000 products online or from a physical catalog. And sometimes it became everyone’s job to pack customer shipments. Since then a lot has changed, including the breadth of our offerings, the size of our staff, and the look of our website.
We're not just a website. We're people who win and lose together (we prefer winning!). That means being customer obsessed in all departments, as a rule. And then there are the intangibles we look for in potential new hires–the smile in the voice, the genuinely positive attitude, and the resourcefulness and initiative to help. We care about our customers, our fellow employees, and the world we live in.
Life is better when you can have fun at work. When you have fun at work, joy is reflected on your face, in your voice and in your contacts with customers and colleagues. Joy is genuine and contagious. So we take care to create a fair, fun, supportive and productive team culture.
We celebrate our accomplishments and learn from our failures.
Each of us is empowered and accountable to take risks and find a better way.
we are open, honest, and candid with each other.
our customers are everything to us.
Making a positive difference for our customers is important to us. We apply that same thinking to the communities we serve and live in. Our new Zoro Cares program is how we roll up our sleeves to build a stronger community. For example, we partner with YouthBuild, an organization that gives job training, support, and education to low-income young people. Both Zoro and YouthBuild value courage, hard work, and the unique potential of every person—so we think it’s a perfect fit.