About Us

Great prices. Fast shipping. Friendly service.

Since 2011, Zoro has been helping people who do — small businesses and hard-working folks like you. How do we do it? Make it easy to get the products you need to clean, build, and fix almost anything. … And have a little fun along the way.


About Us Banner
Million-Products

MILLIONS OF PRODUCTS

From 7,000+ trusted brands.

Prices

AWESOME PRICES

Everyday savings that you can take to the bank.

Fast, free shipping

FAST, FREE SHIPPING

On every order of $50 or more. (Just like it should be.)

No hassle returns

NO-HASSLE RETURNS

Not what you expected? No problem.

Customer-Service

FRIENDLY SERVICE

From real human people.


Our Story

Zoro launched on May 12, 2011. In those early days, 20 employees worked out of a warehouse in Mundelein, Illinois. Back then, customers could select from 180,000 products online or from a physical catalog, and we often packed boxes ourselves.

Since then, a lot has changed, including the size of our staff and the look of our website.

Something that has never changed? The pride we take in our work and the care we give every order, customer, and employee.

(Oh, and the Nerf gun fights. We still have those.)

zoro-office


foxinabox

“WHAT THE FOX?”

Quick. Smart. Hard-working. Bold. Energetic.

These are characteristics of foxes ... and Zoro. We outfox the competition to make your shopping experience the best it can be.

So when you think about Zoro, think “foxy.” And keep a lookout for the fox on the box.


Culture

At Zoro, we love figuring out how to do things better. We also love donuts. There’s plenty of both at our HQ.

Learn more about our unique culture

People

Our team is full of people who are smart and talented … if not a little weird and quirky. Read some bios of our squad and see if you agree.

Read our staff bios


“Zoro has wonderful people working for them. … The people are my very favorite thing about Zoro!”

— Genny C.

Z: Aww gee, Genny. We can’t agree more.

Image Info

Image Info

Image Info

Image Info

Image Info

CUSTOMER CARE

When you contact Zoro, you’ll get a real human person (no creepy robots), based right here in the U.S. of A. They’ll be happy to help you return an item, find a product, or troubleshoot any issue. Or get answers to common questions and read our product guides and how-to’s.

“Even though I don’t buy often it feels like I’m [your] #1 customer. … And you send me stickers. I love stickers.”

— Frank C.

Z: Who doesn’t love stickers, Frank?


Community

Making a positive difference for our customers is important to us. But in true Zoro fashion, we want to think bigger. So, we’ve partnered with YouthBuild, an organization that gives job training, support, and education to low-income young people.

Both Zoro and YouthBuild value courage, hard work, and the unique potential of every person — so we think it’s a perfect fit.

Together, Zoro employees and YouthBuild Lake County students volunteer at service days throughout our local community. And on Career Exploration Day, students visit Zoro to attend mock interviews and hear about how our departments and roles work together.

But that’s not all … Learn more about our partnership with YouthBuild

Ways to Connect

Join Team Awesome, and stay up-to-date on our latest coupons, giveaways, and company shenanigans:

“Zoro is a great place to purchase all of my MRO supplies. They have great prices, fast service, and offer some super specials if you sign up for their emails.”

— Brad D.

Z: Super, indeed, Brad!