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Frequently Asked Questions

Shipping

Zoro orders totaling $50.00 or more (before tax) ship free with standard ground delivery to the contiguous United States. For orders under $50.00, Zoro charges a $5.00 shipping and handling fee for standard ground shipping to one address within the contiguous United States.

Expedited Shipping

To qualify for expedited shipping, Zoro must receive your order before 3pm CT, Monday through Friday. Zoro does not offer Saturday delivery. All expedited orders must weigh less than 150 lbs. and may not contain any hazardous materials. Expedited orders only ship on business days; any orders placed on Saturdays, Sundays, or holidays will be processed on the next business day.

Third-Party Shipping

For items that ship directly from the manufacturer, please refer to the item page on Zoro.com for shipping lead times, which may vary for these items. Expedited shipping is not available for third-party items.

For information on exceptions, international shipping, and more, see our full shipping policy.

When your order is shipped, you will receive an email with a tracking number that links to the UPS website. You may also enter any UPS tracking numbers here.
Third-party items, which are shipped directly from the manufacturer, will usually ship within 2 weeks. However, because manufacturers ship from a wide variety of locations, delivery time can vary significantly. Refer to the item page on Zoro.com for shipping lead times. Please note that the distance from the manufacturer to your address may also impact transit time.

Zoro ships its stocked items out of 8 warehouses strategically located across the U.S. Shipping locations vary based on stock location.

We operate distribution centers in California (2), Florida, Illinois, New Jersey, Ohio, South Carolina, Kentucky, and Texas.

Third-party items ship directly from the manufacturer.

Zoro's stocked items will usually ship within 1 business day. Depending on your location, you should receive these items within 3 to 7 business days.

Third-party items, which are shipped directly from the manufacturer, will usually ship within 2 weeks. However, because manufacturers ship from a wide variety of locations, delivery time can vary significantly. Refer to the item page on Zoro.com for shipping lead times.

Please note that the distance from the manufacturer to your address may also impact transit time. We will do our best to keep you updated regarding any major changes to lead times.

At, this time, Zoro is unable to offer customers their own choice of shipping company or allow them to use their own shipping accounts for orders. If you have any questions about how your order will be shipped, please contact customer service at (855) 289‑9676.
For, your convenience, we always aim to consolidate our shipments as much as possible. However, some items may ship from more than one warehouse or vendor and cannot be completely consolidated. If you have any questions or concerns about how your order will ship, please contact customer service at (855) 289‑9676.
We, apologize for the inconvenience! In the unlikely event that this occurs, please contact customer service at (855) 289‑9676 and we will be happy to investigate and resolve any shipping issues as quickly as possible.

To qualify for expedited shipping, Zoro must receive your order before 3pm CT, Monday through Friday. Zoro does not offer Saturday delivery. All expedited orders must weigh less than 150 lbs. and may not contain any hazardous materials. Expedited orders only ship on business days; any orders placed on Saturdays, Sundays, or holidays will be processed on the next business day.

If you have any questions about expedited shipping, please contact our customer service department at (855) 289‑9676.

When your order is shipped, you will receive an email with a tracking number that links to the UPS website. You may also enter any UPS tracking numbers here.

If you have previously created a Zoro account, you can find your tracking information by navigating to the My Account page at Zoro.com (click the link in the upper right-hand corner of your browser). This page will display your most recent orders. To view your full order history, click on View All Order History.

If you experience any issues with order tracking, please don’t hesitate to contact customer service at (855) 289‑9676.

Customer Service

Still have a question?

Zoro customer service team is here to help.

Phone: (855) 289-9676
Fax: (855) 329-9676
Monday - Friday: 6am - 9pm (CT)
Saturday: 7am - 5pm (CT)
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