Customer Service

Our mission is to make your job easier.

Customer Service

Unfortunately not. Zoro is primarily an online business, but you can always contact us at (855) 289‑9676 or with any questions or concerns.


Zoro does not currently offer print catalogs, but our full selection featuring millions of products from thousands of trusted brands is always available at, along with up-to-date pricing and detailed product information. For special offers, discounts, updates on new products, and more, you can sign up for our email program.

You can always contact our customer service team at (855) 289‑9676 or by emailing with any questions or concerns. Our call center is open from Monday to Friday, 6 a.m. to 9 p.m. CT, and on Saturdays from 7 a.m. to 5 p.m. CT.

Regular Hours

Monday–Friday | 6 a.m. – 9 p.m. CT
Saturday | 7 a.m. – 5 p.m. CT

Holiday Closures

The customer service call center is closed on the following holidays:


  • New Years Day, January 1st
  • Memorial Day, May 30th
  • Fourth of July, July 4th
  • Labor Day, September 5th
  • Thanksgiving Day, November 24th
  • December 23rd
  • December 24th
  • Christmas Day, Observed December 26th


  • New Years Day Observed, January 2nd
  • Memorial Day, May 29th
  • Fourth of July, July 4th
  • Labor Day, September 4th
  • Thanksgiving Day, November 23rd
  • Christmas Day, December 25th


  • New Years Day, January 1st

If you no longer wish to receive marketing messages from Zoro, you can unsubscribe in any of three different ways:

  • Follow the unsubscribe instructions at the bottom of each promotional email.
  • Use the Contact Us form at and submit an inquiry with the Unsubscribe category option selected.
  • Call or email us directly at (855) 289‑9676 or and request to be unsubscribed from our email list.
  • Based on the timing of your unsubscribe request, you may still receive scheduled direct email or marketing communications while your request is processing. Please allow 1 week for your email marketing unsubscribe request to process, and 1 month for your direct mail unsubscribe request to process.
Customer Service

Still have a question?

Zoro customer service team is here to help.

Phone: (855) 289-9676

Monday - Friday: 6am - 9pm (CT)

Saturday: 7am - 5pm (CT)

*Holiday hours may vary. Learn More
Contact Us